We are committed to providing a wonderful experience for all guests.

With the opening of the Hedberg development, accessibility for all was at the forefront of designing and improving the amenities. The main entrance to the Hedberg provides equitable access into all levels. A multi-level foyer space provides lift access to all levels, and wheelchair access is available in both the Stalls and Dress Circle levels of the Theatre Royal.

Please call our Box Office staff if you have any queries relating to access. 

Arriving at the Theatre

There are drop-off spaces available on Collins Street outside the entrance to The Hedberg to accommodate drop-off of wheelchair users or patrons with access needs.  There are also a number of short-term accessible car spaces available on Collins Street. If long-term parking is required, see here for more information on Where To Park.

If you would like to look through our spaces before you arrive, please view our Virtual Tour.

Entrance to the Theatre

Lift access is available from the main entrance on level one of The Hedberg building to all Theatre Royal and Studio Theatre foyers.

Wheelchair Seating

The Theatre Royal and Studio Theatre have dedicated seating options for wheelchair users and their guests.
There are accessible seating options for the Theatre Royal available in the Stalls and Dress Circle. The Studio Theatre has seating options in the Stalls.
In order to ensure the best possible experience, please contact the box office on 03 6146 3300 to discuss the best option to suit your needs.

Bathrooms at the Theatre

There are accessible bathrooms available on all levels of The Hedberg.

Companion Card

The Theatre Royal is a signatory to the Companion Card Scheme and accepts the Companion Card. Please contact the Box Office directly to make a Companion Card booking.

Guide, Hearing and Assistance Dogs

The Theatre Royal welcomes guests accompanied by guide, hearing or assistance dogs.

Assisted Hearing Service

The Theatre Royal and the Studio Theatre are equipped with an Assistive Hearing System. This system can aid patrons with all levels of hearing impairment. The Assistive Hearing System offers amplified sound through dedicated headphones or by using a hearing loop that interacts with hearing aid devices. Any equipment needed can be booked and collected, free of charge, from the Box Office. There are a limited number of these units and bookings are essential. Please contact our Box Office to discuss your needs.

Our Chairs 

Theatre Royal auditoriums feature various seating types and sizes. Please contact the Box Office on 6146 3300 if you would like to discuss our chairs in more detail and book in according to your needs.  
Theatre Royal auditorium – Stalls and Dress Circle 
Chairs are adjoined in grouped rows with shared armrests. A small number of freestanding chairs with no armrests are available on request and can be booked via the Box Office.  
Width arm to arm 47cm, seat base 42cm. Depth of seat 44cm. 
Theatre Royal auditorium – Gallery 
All seats are wooden bench rows, with no armrests. 
Allocated bench space per guest 47cm. Depth of bench 44cm. 
Studio Theatre – Stalls and Balcony 
Chairs are adjoined in grouped rows with shared armrests. A small number of freestanding chairs with no armrests are available on request and can be booked via the Box Office. This chair type is also used for Cabaret style seating. 
The Studio Theatre has a range of chair widths between 47cm and 51cm. Please call the Box Office to book seating which will best suit you.