There are drop-off spaces available on Collins Street outside the entrance to The Hedberg to accommodate drop-off of wheelchair users or patrons with access needs.  There are also a number of short-term accessible car spaces available on Collins Street. If long-term parking is required, see here for more information on Where to park.

If you would like to look through our spaces before you arrive, please view our Virtual Tour.

Lift access is available from the main entrance on level one of The Hedberg building to all Theatre Royal and Studio Theatre foyers and Box Office. Flat access entry to all levels of the Recital Hall is available via the University entrance.

The Theatre Royal and Studio Theatre have dedicated seating options for wheelchair users and their guests.

There are accessible seating options for the Theatre Royal available in the Stalls and Dress Circle. The Studio Theatre has seating options in the Stalls. Wheelchair user bookings can be made via the Box Office on 03 6146 3300.

Please note Theatre Royal staff are unable to assist with wheelchair transfers.

There are accessible bathrooms available on all levels of The Hedberg. There are both left hand transfer and right-hand transfer access bathrooms available. Please enquire with staff on arrival should you wish to know where they are. All access bathrooms also have baby change facilities. 

The Theatre Royal is a signatory to the Companion Card Scheme and accepts Companion Cards. Please contact the Box Office directly to make a Companion Card booking.

The Theatre Royal welcomes guests accompanied by guide, hearing or assistance dogs.

The Theatre Royal and the Studio Theatre are equipped with an Assistive Hearing System. This system can aid patrons with all levels of hearing impairment. The Assistive Hearing System offers amplified sound through dedicated headphones or by using a hearing loop that interacts with hearing aid devices. Any equipment needed can be booked and collected, free of charge, from the Box Office. There are a limited number of these units and bookings are essential. Please contact our Box Office to discuss your needs.

In our Relaxed Performances we focus on relaxing or adapting the theatre environment while maintaining the creative integrity of the show. Relaxed Performances are for anyone who would benefit from a more relaxed environment. This can include, but is not limited to, people with autism, sensory sensitivities, Tourette's syndrome, learning disabilities or dementia, as well as people living with anxiety or people who have experienced trauma.

Audio description is a live service where visual performance elements are described live to audience members via headsets.

It is a verbal commentary that tells patrons what is happening on the stage during the parts of the performance where there is no dialogue (for example, during fight scenes or dance). It allows patrons who are vision impaired to fully participate in the performance.

We have a limited number of audio description headsets available for select performances.

For any enquires about Audio Described Performances please contact our Box Office 

A Tactile Tour is a guided tour led by a creative or production team member of the show you are about to attend, allowing attendees to experience the work in various ways, including touch.

Tactile Tours allow attendees to fully immerse themselves in the production elements (set, costume, props, etc) prior to the commencement of the show, and is designed for people who experience of process the world in a different way (including people with low or no vision impairment/s, sensory processing disability/ies, and neurodivergence).

Our auditoriums feature various seating types and sizes. Please contact the Box Office on 6146 3300 if you would like to discuss our chairs in more detail and book in according to your needs.

Theatre Royal auditorium – Stalls and Dress Circle
Chairs are adjoined in grouped rows with shared armrests. A small number of bariatric chairs are available on request and can be booked via the Box Office. 

Theatre Royal auditorium – Gallery 
All seats are wooden bench rows, with no armrests.  Allocated bench space per guest 47cm. Depth of bench 44cm. 

Studio Theatre – Stalls and Balcony 
Chairs are adjoined in grouped rows with shared armrests. A small number of bariatric chairs are available on request and can be booked via the Box Office. The Studio Theatre has a range of chair widths between 47cm and 51cm. Please call the Box Office to book seating which will best suit you.